Acceptable Use

Prohibited use

• Unlawful activity of any kind.
• Reaching systems, data, or organizations you are not authorized to reach.
• Turning off, deleting, altering, or interfering with evidence and logging.
• Working around authority checks, approval requirements, or execution checks.
• Pretending to be another person, agent, or organization.
• Automation intended to cause harm, damage, or disruption.
• Destructive activity against systems you do not own or operate.
• Making an agent approve its own actions.
• Making an agent widen, renew, or restore its own authority.
• Interfering with the separation between organizations.
• Attempting to exploit, overload, or disrupt the service.

Some of these are enforced, not just prohibited

The product refuses the following outright, so they are not a matter of policy alone:

• An agent cannot approve its own action. Approving requires a signed-in person.
• An agent cannot change its own authority. Only a person with the right to grant authority can.
• One organization cannot see or reach another organization’s agents, authority, or records.
• Identity and organization sent by a caller are rejected. Both come only from the signed-in session.

If a rule is broken

We may suspend access to protect other customers or the service. Where we can do so safely, we will tell you what happened and why.